Privacy Policy
Last Updated: January 2024
1. Introduction
PLEASURE PRIVILEGE LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
By using our website, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide to us, including:
- Name and contact information (email address, phone number, postal address)
- Payment information (credit card details, billing address)
- Account information (username, password)
- Order history and preferences
- Communication preferences
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and browser type
- Device information
- Usage data and browsing patterns
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders and inquiries
- To send you marketing communications (with your consent)
- To improve our website and services
- To prevent fraud and ensure security
- To comply with legal obligations
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on:
- Contract: To fulfill our contract with you (processing orders)
- Consent: When you have given clear consent (marketing communications)
- Legal Obligation: To comply with legal requirements
- Legitimate Interests: To improve our services and prevent fraud
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, IT services)
- Advertising Partners: We work with advertising networks including Google Ads (Google LLC) and Microsoft Advertising (Microsoft Corporation) to display relevant advertisements. These partners may use cookies and similar technologies to show you ads based on your browsing behavior. For more information, see our Cookie Information page.
- Analytics Providers: We use analytics services to understand how visitors use our website and improve our services.
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Your Rights (GDPR)
If you are located in the EEA, you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us at support@pleasureprivilege.info.
8. Cookies and Advertising
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and deliver personalized advertising. We work with third-party advertising partners including:
- Google Ads: Google LLC uses cookies to show you relevant advertisements based on your browsing behavior. You can opt out at Google Ad Settings.
- Microsoft Advertising (Bing Ads): Microsoft Corporation uses cookies to deliver personalized advertising. You can opt out at Microsoft Advertising Privacy Settings.
For detailed information about our use of cookies, including advertising cookies, please see our Cookie Policy and Cookie Information page.
You can manage your cookie preferences using our cookie consent banner or by clicking "Cookie Preferences" in our footer.
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
10. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. California Privacy Rights (CCPA)
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You can request information about the categories and specific pieces of personal information we collect, use, and disclose.
- Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: You can opt out of the sale of your personal information. We do not sell personal information, but you can opt out of personalized advertising through our cookie preferences or by using the opt-out links provided.
- Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise your California privacy rights, please contact us at support@pleasureprivilege.info.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data, including standard contractual clauses approved by the European Commission where applicable.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
14. Contact Us
If you have questions about this Privacy Policy, please contact us:
PLEASURE PRIVILEGE LTD
Company No. 16205727
3rd Floor, 86-90 Paul Street
London, England, EC2A 4NE
United Kingdom
Email: support@pleasureprivilege.info
Phone: +44 7537 134211